Our industry leading customer service is what sets us apart from other home loan providers. Our commitment to you, our borrowers:
We have a dedicated team here in house, ready to answer your questions. When you call us, your call will be answered by a real person. Your queries will be answered by a friendly team member who will guide you through your home loan application process and provide you with the assistance and advice you need into the future.
Not only that, our team is qualified and fully compliant. You can feel confident that you are in safe hands and we will find the loan that’s right for you.
Sue Bate is our financial superhero! She helped us refinance when we over extended ourselves with our first house. She helped us again; get our new home loan and helped us secure our future. Every step of the way with paperwork and advice Sue was our hero! Considering where we were and where we are now Sue got us here! Thanks again Sue! You are one in a million ! Highly recommended
We would like to express our thanks for the work you have done for us over the past 11 years. Your expertise and attention to detail of what suited our needs has been exceptional. We have found you to be honest and straight forward, combined with an easy way in which you explain and discuss everything. Although your Afl allegiances are questionable, we would highly recommend Gateway Mortgages
Sue, We want to thank you for all your effort finding us the perfect solution to our financial problem. As usual you have gone above and beyond the call of duty to find us the loan that best suits our own situation. We really appreciate your attention to detail and we won’t hesitate in recommending your services.
Mark and I have known Sue Bate for about 10 years now and over that time she has assisted us with a new mortgage, refinancing and 2 investment loans. We continue to call upon her primarily because of her expertise in the field but she also offers great advice in a friendly, flexible manner with a touch of humour. Now that our children are getting older it will be Sue we send them to when they start talking about buying a house. We consider Sue to be not only a great financial/mortgage broker but also a friend. We will continue to seek her advice and assistance in this area and highly recommend her to anybody needing this type of service. Thanks Sue and all the best.
Dear Sue, A heartfelt thank you for all your professionalism with our purchase. Your care & brilliant people skills gave us the confidence and trust to go ahead with our Investment Property and no doubt in the future we will buy again and you will be our first call. We will highly recommend you to all. Kind regards